Support Information & Resources

If you or someone you know is in crisis and needs help, please use the following list of local information and resources that are available to you.



If you or someone you know is in immediate danger, call 911.


Crisis Support

Canadian Mental Health Association

Distress Line *Available 24/7*

A 24-hour CRISIS line for immediate support. Call now if you or someone you know is in crisis: contemplating suicide, feeling overwhelmed, or experiencing abuse.

Phone: 780-482-4357 (HELP)

Online Chat: *Available Weekday Evenings and Weekend Afternoons 


AHS Addiction & Mental Health Crisis Team

Child & Adolescent   *Available 8:00 AM - 11:30 PM*

Located out of the Stollery Children’s Hospital, the crisis team offers immediate crisis support to children and youth, aged 5-17, and their care providers.

Phone: 780-407-1000

Children’s Mental Health Crisis Line: 780-427-4491

Mental Health Support

Kids Help Phone

*Available 24/7*

Kids Help Phone offers professional counselling, information and referrals, and volunteer-led, text-based support to young people.

Phone: 1-800-668-6868

Text: “CONNECT” to 686868

Chat Online (Temporarily closed)


Mental Health Helpline

*Available 24/7*

The Mental Health Helpline is a toll-free service that offers information about mental health programs and services, and referrals to other agencies if needed.

Phone: 1-877-303-2642

Addiction Services Helpline

*Available 24/7*

The Addiction Helpline is a toll-free confidential service which provides support, information, and referral to services for problematic substance use and gambling.

Phone: 1-866-332-2322

Addiction & Mental Health - Intake Services

Child & Adolescent   *Available Monday to Friday 8:15 AM – 4:30 PM*

Located at Northgate Centre: 9499 137 Avenue, Edmonton

Provides a single intake service for child and adolescent community mental health clinics across the Edmonton Zone. 

Phone: 780-342-2701

Mobile Addiction Services, Adolescent

*Available Monday to Friday 8:00 AM – 11:45 PM, Saturday to Sunday 10:00 AM to 11:45 AM*

Provides intake, assessment, referral, counselling and prevention services for youth with addiction problems at designated community sites.

Phone: 780-422-7383

Access 24/7 (Adult Intake Services)

*Available 24/7*

Provides a range of urgent and non-urgent addiction and mental health services for adults including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach, and short-term stabilization.

Phone: 780-424-2424

Primary Care Networks

*Available Monday to Friday 8:30 AM – 4:00 PM*

PCN member physicians work with a health care team including nurses, pharmacists, mental health nurses, dietitians, social workers, and other staff, to provide care, focused on treating illness, managing chronic conditions and maintaining wellness.

St. Albert and Sturgeon Primary Care Network:

Phone: 780-419-2214      Website

Alberta Heartland Primary Care Network: 

Phone: 780-997-0046.     Website

Walk-In Counselling Services

*Monday to Friday 12:30 – 4:00 PM (last client seen at 3:00pm)*

FREE 50-minute, solution-focused, single therapy session on a first-come, first-serve basis. Available to children and youth ages 6 -17 years.

St. Albert Clinic: Provincial Building, 30 Sir Winston Churchill Avenue, St Albert

Phone: 780 342-1410

Northgate Clinic: 9499 137 Avenue, Edmonton  Phone: 780 342-2700

Rutherford Health Centre: #202, 11153 Ellerslie Road, Edmonton  Phone: 780 342-6850

Additional Supports

Alberta 211 *Available 24/7*

Provides information on community services, resources, or supports covering a range of topics.

Text: “INFO” to 211

Online Chat

*211 calling service available Alberta-wide in the fall


Family Violence Info Line *Available 24/7*

Call if you (or someone you know) are going through family violence or abuse, if you have questions, or if you want to find out about programs, resources, and services.

Phone: 310-1818

Bullying Helpline *Available 24/7*

Call if you (or someone you know) need advice or support on bullying.

Phone: 1-888-456-2323

Online Chat

Alberta’s One Line for Sexual Violence *Available 9:00 AM to 9:00 PM*

Offers talk, text, and chat to people in all areas of Alberta who have been impacted by sexual violence.

Phone or text: 1-866-403-8000

Online Chat

Hope for Wellness Helpline (First Nations/Inuit) *Available 24/7*

The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.

Phone: 1-855-242-3310

Online Chat

CASA Child, Adolescent, and Family Mental Health *Available Monday to Friday 8:00 AM to 5:00 PM*

A community-based provider of mental health services for infants, children, adolescents, and their families within greater Edmonton, and from Central and Northern Alberta.

 Intake Services: 780-410-8483


Alberta Health Services - Resource List (Help in Tough Times)

Access a complete list of mental health & general resources.


Private Counselling Support

Psychologists Association of Alberta

Complete the referral search to locate a private psychologist in your area.


Psychology Today

Find detailed listings for mental health professionals.