If you or someone you know is in crisis and needs help, please use the following list of local information and resources that are available to you.
Support Information & Resources
Emergency
If you or someone you know is in immediate danger, call 911.
Crisis Support
Canadian Mental Health Association
Distress Line *Available 24/7*
A 24-hour CRISIS line for immediate support. Call now if you or someone you know is in crisis: contemplating suicide, feeling overwhelmed, or experiencing abuse.
Phone: 780-482-4357 (HELP)
Online Chat: *Available Weekday Evenings and Weekend Afternoons
AHS Addiction & Mental Health Crisis Team
Child & Adolescent *Available 8:00 AM - 11:30 PM*
Located out of the Stollery Children’s Hospital, the crisis team offers immediate crisis support to children and youth, aged 5-17, and their care providers.
Phone: 780-407-1000
Children’s Mental Health Crisis Line: 780-427-4491
Mental Health Support
Kids Help Phone
*Available 24/7*
Kids Help Phone offers professional counselling, information and referrals, and volunteer-led, text-based support to young people.
Phone: 1-800-668-6868
Text: “CONNECT” to 686868
Chat Online (Temporarily closed)
Mental Health Helpline
*Available 24/7*
The Mental Health Helpline is a toll-free service that offers information about mental health programs and services, and referrals to other agencies if needed.
Phone: 1-877-303-2642
Addiction Services Helpline
*Available 24/7*
The Addiction Helpline is a toll-free confidential service which provides support, information, and referral to services for problematic substance use and gambling.
Phone: 1-866-332-2322
Addiction & Mental Health - Intake Services
Child & Adolescent *Available Monday to Friday 8:15 AM – 4:30 PM*
Located at Northgate Centre: 9499 137 Avenue, Edmonton
Provides a single intake service for child and adolescent community mental health clinics across the Edmonton Zone.
Phone: 780-342-2701
Mobile Addiction Services, Adolescent
*Available Monday to Friday 8:00 AM – 11:45 PM, Saturday to Sunday 10:00 AM to 11:45 AM*
Provides intake, assessment, referral, counselling and prevention services for youth with addiction problems at designated community sites.
Phone: 780-422-7383
Access 24/7 (Adult Intake Services)
*Available 24/7*
Provides a range of urgent and non-urgent addiction and mental health services for adults including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach, and short-term stabilization.
Phone: 780-424-2424
Primary Care Networks
*Available Monday to Friday 8:30 AM – 4:00 PM*
PCN member physicians work with a health care team including nurses, pharmacists, mental health nurses, dietitians, social workers, and other staff, to provide care, focused on treating illness, managing chronic conditions and maintaining wellness.
St. Albert and Sturgeon Primary Care Network:
Phone: 780-419-2214 Website
Alberta Heartland Primary Care Network:
Phone: 780-997-0046. Website
Walk-In Counselling Services
*Monday to Friday 12:30 – 4:00 PM (last client seen at 3:00pm)*
FREE 50-minute, solution-focused, single therapy session on a first-come, first-serve basis. Available to children and youth ages 6 -17 years.
St. Albert Clinic: Provincial Building, 30 Sir Winston Churchill Avenue, St Albert
Phone: 780 342-1410
Northgate Clinic: 9499 137 Avenue, Edmonton Phone: 780 342-2700
Rutherford Health Centre: #202, 11153 Ellerslie Road, Edmonton Phone: 780 342-6850
Additional Supports
Alberta 211 *Available 24/7*
Provides information on community services, resources, or supports covering a range of topics.
Text: “INFO” to 211
*211 calling service available Alberta-wide in the fall
Family Violence Info Line *Available 24/7*
Call if you (or someone you know) are going through family violence or abuse, if you have questions, or if you want to find out about programs, resources, and services.
Phone: 310-1818
Bullying Helpline *Available 24/7*
Call if you (or someone you know) need advice or support on bullying.
Phone: 1-888-456-2323
Alberta’s One Line for Sexual Violence *Available 9:00 AM to 9:00 PM*
Offers talk, text, and chat to people in all areas of Alberta who have been impacted by sexual violence.
Phone or text: 1-866-403-8000
Online Chat
Hope for Wellness Helpline (First Nations/Inuit) *Available 24/7*
The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.
Phone: 1-855-242-3310
Online Chat
Family and Community Support Services *Available Monday to Friday*
Provide support for individuals, families, and communities through preventative social programs and services.
Morinville: 780-939-7839
Legal: 780-961-3773
St. Albert: 780-459-1756
Redwater: 780-942-4101
Fort Saskatchewan: 780-992-6267
Gibbons: 780-923-3331 Bon Accord: 780-921-3550
CASA Child, Adolescent, and Family Mental Health *Available Monday to Friday 8:00 AM to 5:00 PM*
A community-based provider of mental health services for infants, children, adolescents, and their families within greater Edmonton, and from Central and Northern Alberta.
Intake Services: 780-410-8483
Alberta Health Services - Resource List (Help in Tough Times)
Access a complete list of mental health & general resources.
Private Counselling Support
Psychologists Association of Alberta
Complete the referral search to locate a private psychologist in your area.
